Frequently Asked Questions

The choice of omni-directional and directional antenna is not always simple. We will try to explain the key differences experienced by using a uni-directional (aka ‘directional’) antenna vs. an omni-directional (aka ‘omni’) antenna. The essence is that a directional...

What is LTE-A, (LTE-Advanced) and LTE+. A short video by Dr Andre Fourie explaining what these are and why you need a BROADBAND MiMo antenna to get the full benefit of using these technologies. Some LTE-Advanced enabled devices (from the FLOW website): Vendor Model...

With walls and a lot of clutter inside the house, you would be better served to place the antenna outside of the house. By some calculations your gain in placing the antenna outside the house can be up to 20 dB. Have a look at this antenna explaining why an antenna...

The maximum extension that may be added to the standard length of cable supplied with an antenna is 10 meters. Extensions are available in standard lengths of 5 and 10 meters. Longer extensions are possible, but such an extension must be installed by a qualified...

A good high gain mobile antenna will improve the signal to noise ratio, which will help you to get better data rates than was previously possible.Keep in mind that your signal strength is also influenced by other factors, such as the walls and other buildings between...

From past experience with many happy clients and successful installations, we can confidently say that mounting a permanently fixed outdoor external antenna solves most problems. The question of antenna gain is not always well understood as atmospheric conditions such...

Your local antenna supplier will be able to assist you, but consider the following when choosing your Poynting antenna:If you have a very poor signal in a rural area of far from a base station and you are able to mount the antenna outside, choose a directional antenna...

A slow connection directly influences your online experience. Generally, the outdoor signal is about -20db stronger than the signal indoors. Indoor performance is therefore greatly compromised. By mounting a fixed external antenna and coupling it via the cable to the...

Most routers and some modems have an antenna connector that you can connect directly too most of our antennas. You will use a pigtail connector or a short adapter cable to connect your antenna with the router. When contacting our sales office please ensure that you...

There are a multitude of websites and online measurement tools that can track the speed of your connection.Test the speed before installing the antenna and then again after you have connected to the new antenna. That way you will be able to calculate the improvement...